JIM VAIS RECOGNISED FOR LEADERSHIP & INNOVATION IN COLLISION REPAIRS
Capital S.M.A.R.T Chief Operating Officer and Director Jim Vais' leadership in developing industry innovation and world's best practice has been recognised in the New Zealand industry publication NZ Collision Repairer.
In the latest edition of the magazine David Newton-Ross looked at Jim's early involvement with the collision repair industry and the depth of his experience.
"What I found was someone that had indeed been in the industry for some time, in fact since he was around 14, a tradesperson who worked his way through the industry eventually owning multiple shops in and around Melbourne." Quote: NZ Collision Repairer
Capital S.M.A.R.T Chief Executive Norman Moss said it was good to see Jim Vais recognised for his industry leadership and innovation and his desire to provide the best in customer service.
"Jim is undoubtedly one of the most experienced collision repairers in Australia and the article highlights how he went to Europe and the United States to find better ways to deliver collision repairs and improve the customer experience," Mr Moss said.
"What he found were many great ideas, innovations and techniques and armed with that knowledge returned to Melbourne and set up one of his shops as the first S.M.A.R.T. repair centre working towards a process that would ensure cars moved through the shop quickly and efficiently with no hold ups at all in doing so." Quote: NZ Collision Repairer.