Capital S.M.A.R.T innovation in rapidly developing a national network of Repair Centres from a single concept site in 2010 has been recognised by Telstra in it's 2013 "Clever Australian Campaign". The campaign hails the innovative and new age thinking by S.M.A.R.T in designing its IT strategy, in particular the use of "cloud" technology as a key enabler for S.M.A.R.T to deliver a safe, quality customer experience. S.M.A.R.T provides cutting edge repair facilities that use innovative production methods designed to repair cars in a third of the time to that required in traditional repair centres. As part of its Telstra's White Paper "Towards a Clever Australia", Capital S.M.A.R.T is profiled in a case study and and short video, featuring interviews with key executives Chief Executive, Norman Moss, Chief Operating Officer and Founder Jim Vais and Chief Technology Officer and General Manager Customer Care, Andy Baker. Mr Moss said Capital S.M.A.R.T's inclusion in the Clever Australian Campaign was a tribute to the entire team,. "We have lead the way in developing and executing the IT strategy over the last couple of years to support a robust and scalable platform for our business." "The recognition from Telstra is further endorsement of our leadership position in the collision repairs industry, and follows the environmental sustainability award last year". Launched on March 19th, the campaign recognises and promotes innovative and successful businesses that have partnered with Telstra to achieve their business goals, particularly growth and innovation. Previous customers profiled by Telstra in prior year campaigns include Dominos Pizza, for their online solution, and Coca Cola Amatil.
News Capital S.M.A.R.T are 2013 champion in Telstra “Clever Australian Campaign”