Booking
From the moment you contact your insurance company your booking is made.
Intro Call
Our Customer Care team will contact you one day prior to confirm your booking and repair centre location.
Vehicle Drop Off
On arrival a Customer Care Advisor will meet and introduce you to a Customer Relations Manager.
Assessment
We will inspect your vehicle noting the accident damage and provide you with an estimated time of repair.
Taxi
A Customer Care Advisor will arrange for your convenience a Taxi to take you to your next destination.
Repair Process
S.M.A.R.T will use innovative technology and processes to deliver a fast, high quality, and safe vehicle repair.